Thank you for using Honeya. We are dedicated to providing you with a smooth and enjoyable experience. If you encounter any issues or have suggestions, please feel free to contact us.Contact Us
Email: [email protected]
Response Time: Within 1–3 business days
Frequently Asked Questions1. I can’t log in to my account. What should I do?
Please check your internet connection and ensure your login details are correct. If the issue persists, try resetting your password or contact support.2. I didn’t receive a verification code.
Please check your spam or junk folder and confirm your email address is correct. You can also request a new code after a short wait.3. How do I report a bug?
You can report bugs by emailing our support team. Please include:Device model
App version
Description of the issue
Screenshots (if possible)4. How can I delete my account?
If you wish to delete your account, please contact us via email. We will process your request in accordance with our privacy policy.5. The app is not working properly. What should I do?
Try the following:Restart the app
Update to the latest version
Restart your deviceIf the problem continues, please contact us.Feedback & SuggestionsWe value your feedback. If you have any suggestions to improve Honeya, feel free to reach out.